Purchased some garden furniture from Wayfair and it is of high quality and it looks like it will last!
Will be going back next summer to complete the garden set
Delivery was also spot on 👌
I ordered two bed frames from Wayfair, their customer service was great right the way through. However, once I had made the order it all went a bit down hill, I had to contact the couriers as I was not going to be around for delivery on the Friday, or indeed the weekend and I rearranged for the Monday. Nevertheless the couriers delivered on the Friday, leaving two upholstered bed frames outside my back door where they remained in pouring rain for the weekend.
I sent emails to both the couriers and Wayfair and received no reply and after spending hours on the phone to Wayfair I settled with a partial refund.
I don't think it should have been up to me to pursue this for hours following the email I had sent. I should have been contacted.
I won't order again because I don't trust their couriers.
Good range for the home however some budget items are not always the best quality.
Purchased 3 pieces of bedroom furniture from the dassel range by hokku designs for my sons bedroom. Really pleased with the purchases, items shipped from Poland, but the instructions were in picture form which made it easy. Very sturdy, came together well and no bits missing! Only downside was delivery was slightly later than I was initially advised, but happy to wait given the overall great standard of product. Was half the price of others I’d seen so would definitely recommend.
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