Firstly the website has great functionality, and offers a wide variety of different types of holidays. There is a holiday for every budget.
Once there, the reps are on hand and are friendly and knowledgable. The excursions are pricey, so we tend to do these ourselves.
We have booked our holidays through Tui for years and go back time and time again.
This was a really helpful and informative website that easily filtered down the options to what we really wanted from our holiday. The website and booking experience was the most seamless part of our interactions with Tui. I’m a very visual person so would have preferred more pictures of the accommodation etc.
Had been looking online for a last minute long haul holiday in the sun for over a week online but was getting a bit overwhelmed by it all. I popped into my local Tui travel agents (Brighton) when passing and had an instant meeting set up with Cathy. She was very helpful and listened to what I was after and came up with a shortlist of hotels that suited me perfectly and at even price matched the online price. Now I have booked my holiday I can finally relax and look forward to it.
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