Just stayed at the Mayfair hotel in W1 with my family and had a family suite. The hotel was nice, clean, nice staff and breakfast was nice. overall i enjoyed it but i just felt it lacked the WOW factor, i have stayed in some hotels close by i won't name the names here as doesn't seem fair but they had just that little bit more than the Mayfair but that said i will revisit here again in the future.
recently stayed here for a special break away and left very upset and disappointed .
whilst in the hotel I had my handbag stolen from me in the lobby area whilst i was sat in front off the reception surrounded by staff, and security doorman and cctv. in broad daylight .
we had stayed and used the facilities at the hotel which were nice the evening before, enjoyed the breakfast and the tv in the bath was a nice touch. it's prime location was gtrat but as it cost us a lot off money was very disappointed with the service we received from.the hotel .
they took.no responsibility for what had happened and were very unhelpful . totally ruined my stay here and a he'll off a lot worse off financially with what was stolen from us .
Regularly stay here and have a night out up the West end, the bar here is good and always generates a good crowd , use of the Casino and the breakfast is great too..
Was left dissapointed the hotel bar we had to queue to get into, the breakfast was over priced and average and the rooms nothing special.
Can't see how it's 5 star . I'll give it 2 stars on Psydro
as you can imagine the Mayfair hotel was a perfect stay 5* all round will definitely be going back
recently stayed at the mayfair hotel, such a nice hotel. its very modern and has a great bar if you fancy a drink in the evening and 2 lovely resturants. great location also.
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