Attention! To make purchases and save money, we advise using a different browser, such as Chrome, Firefox or Safari!

themayfairhotel.co.uk-logo

www.themayfairhotel.co.uk

Category : Travel

All reviews (7)

rank2-logo
Jonjo (Found My Feet)
Published on 19/11/2019

Thieves 😡

This hotel is a complete shambles who stole £752.70 from me a month after my stay. I stayed at the hotel last month for a friends 40th birthday party, the stay itself was extraordinary average with a hefty price tag. The morning of departure i checked out and paid my room service bill which was correct for what i had during my stay. Nearly four weeks later i checked my bank balance and have seen the hotel have debited my card for this large amount, i called them up straight away to be told there was a dispute with a member of the party that was in attendance and that my card was billed as it was on file, i explained this was incorrect and why was my card billed if the dispute was with a different individual, i was told they had done this in error as they only saw the 16 digit card number and not the name on the card. I thought okay mistakes happen and ill await the refund, this has not happened i have been told i must chase the member of the party that is in dispute with the hotel and get my money from them. I have been on the phone to the hotel to have been spoken to rudely and to be told there is nothing they can do. The reality is they have some sort of dispute with a member of the party who was there and they have decided to just run my card and take the money without any forewarning or consideration for me at all that is why they have done it 1 month later. What they have done is bordering on fraud as my card was nothing to do with this bill or in any way linked to the person in the dispute but they are saying conveniently as i was at the same party (there must have been 30 people most of which i had never met before) i am also responsible, completely shocking as i was there with my wife. Needless to the say i would not recommending this hotel after this episode as there guilty by association approach is not on at all, i appreciate they must protect themselves but they knew they should not have debited my card but yet they have and told me to take it up with the police if i want to take things any further, just a complete headache.

rank4-logo
Pickles (Regular Reviewer)
Published on 20/12/2017

4 stars ⭐⭐⭐⭐

Just stayed at the Mayfair hotel in W1 with my family and had a family suite. The hotel was nice, clean, nice staff and breakfast was nice. overall i enjoyed it but i just felt it lacked the WOW factor, i have stayed in some hotels close by i won't name the names here as doesn't seem fair but they had just that little bit more than the Mayfair but that said i will revisit here again in the future.

rank5-logo
Lauralou (I Love Psydro)
Published on 27/09/2017

left upset and disappointed

recently stayed here for a special break away and left very upset and disappointed .
whilst in the hotel I had my handbag stolen from me in the lobby area whilst i was sat in front off the reception surrounded by staff, and security doorman and cctv. in broad daylight .
we had stayed and used the facilities at the hotel which were nice the evening before, enjoyed the breakfast and the tv in the bath was a nice touch. it's prime location was gtrat but as it cost us a lot off money was very disappointed with the service we received from.the hotel .
they took.no responsibility for what had happened and were very unhelpful . totally ruined my stay here and a he'll off a lot worse off financially with what was stolen from us .

rank6-logo
wardy9uk (Reviewing Royalty)
Published on 12/09/2017

A location

Regularly stay here and have a night out up the West end, the bar here is good and always generates a good crowd , use of the Casino and the breakfast is great too..

rank4-logo
Lissy22 (Regular Reviewer)
Published on 18/08/2017

Average

Was left dissapointed the hotel bar we had to queue to get into, the breakfast was over priced and average and the rooms nothing special.
Can't see how it's 5 star . I'll give it 2 stars on Psydro

rank4-logo
Nick7 (Regular Reviewer)
Published on 17/08/2017

5* hotel

as you can imagine the Mayfair hotel was a perfect stay 5* all round will definitely be going back

rank3-logo
danielm2405 (Reviewing Is Fun)
Published on 11/08/2017

great stay

recently stayed at the mayfair hotel, such a nice hotel. its very modern and has a great bar if you fancy a drink in the evening and 2 lovely resturants. great location also.

Claim Your Business

hand logo
Cancel

Attention!

Internet Explorer does not support this feature. Please use more advanced browsers like Chrome, Firefox or Safari.

OK

This website uses cookies. If you agree to our Privacy & Cookies , please click here

consumer Login

Consumer Login

OR

Not Yet Registered ? SIGN UP

consumer

login user logo

OR

Not Yet Registered ? SIGN UP

consumer

Consumer Login

OR

Not Yet Registered ? SIGN UP

consumer

login user logo

OR

Not Yet Registered ? SIGN UP
Lock

forgotten password?

Please enter your email address below.

You will recieve a link to reset your password.

Cancel
Envelope

verify email

Thank you for registering with Psydro.

We have sent you a verification email. Please click the link to complete your registration.

OK
Envelope

verify email

We have already sent you verification before.

if you did not recieve the link please click on below to generate a new one.

Click here generate verification link

OK
Envelope

Business already exist.

This Business is already registerd with us. Please click below to visit the business.

Click here to visit the business profile

OK
Envelope

Business Claimed

Business has been successfully claimed. Please login with your business credentials.

OK
Envelope

Mail Sent

Thank you.

We have sent you a password reset link to the registered email. Please check.

OK
Envelope

Password Updated

Thank you.

Your password has been updated successfully .

OK
Envelope

Thank You

Welcome to Psydro

You will redirect within 3 seconds. if it is not doing automatically then please click on Ok button to go.

OK
Fail

Sorry

Some internal problem accured.

Please try to signup by email.

OK
Envelope

Success

OK
Fail

Sorry

Some internal problem accured.

OK
Fail

Sorry

You have already reviewed this website.

OK
Fail

Sorry

Business user can not give review,Please logout.

OK

report

Newspaper
Cancel

reply

Reply
Cancel

Edit Reply

Reply
  • Smiley
Cancel

Write a review

Star
  • Smiley
Upload
  • 1. Maximum image size should be 5MB.
  • 2. You can upload image type of jpeg, jpg, png.
  • 3. Maximum of 3 images per review.

You can upload review images here

Cancel

Write a review

Star
  • Smiley
  • Smiley
Upload
  • 1. Maximum image size should be 5MB.
  • 2. You can upload image type of jpeg, jpg, png.
  • 3. Maximum of 3 images per review.

You can upload review images here

Cancel

Complete Your Profile

hand-logo

Write a review STEP - 1

Cancel

Write a review STEP - 2

  • Smiley
Upload
  • 1. Maximum image size should be 5MB.
  • 2. You can upload image type of jpeg, jpg, png.
  • 3. Maximum of 3 images per review.

You can upload review images here

Cancel

Write a review STEP - 3

Cancel
Envelope

Success

Welcome Back

We have missed you and are super happy you have returned!

OK
Envelope

Success

Welcome Back

We have missed you and are super happy you have returned!

OK

Social Register

login user logo
Cancel
Loading