I was greeted by friendly staff and asked to take a seat until my stylist was ready. I had brief discussion with what I wanted to have done today. Hair was washed by junior , very friendly, chatty. My hair trimmed, dried and then had roots dyed with a few highlights put through. Stylist checked I was happy with particular Colour. I was given 2 cups of tea, caramel biscuits and plenty of up to date magazines. All staff kind and approachable. A different member of staff dried my hair then my stylist checked and finished. They have a new booking system which seems to be working well and all staff seemed capable of using it. I have re-booked a haircut and colour. Very, happy with style and colour.
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