Do not want to be too critical as they members of staff that I spoke to during this whole thing were very helpful but the delivery of this product was an absolute shambles and caused massive stresses!!
ATTEMPT 1 - Ordered Sunday for Tuesday delivery - turned up and they had loaded the wrong order
ATTEMPT 2 - This was to be for the following day and agreed that I would be contacted an hour before arrival - they arrived without calling and nobody was in to receive.
ATTEMPT 3 - I was given a text message on the Thursday telling me the safe would arrive between 9-11 only to ring at 10.50 and be told this was NOT correct and that this was the time the product was being collected.
ATTEMPT 4 - was made that afternoon an upon arrival the delivery driver asked me if I had a forklift at my home address, by the look on my face I think he realised quite quickly I didn't. Got the product in my house only to find no instruction and scratches all over - another two phone calls later ad I had it sorted.
To save me numerous hours of chasing and wasting another second on this - I decided to cut my losses and call it quits.
All the time the staff were polite and helpful but that doesn't save me the hours of time I wasted throughout - it is safe to say, I certainly would not use this company again, even if they offered me 100% discount!!
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