We considered Purplebricks for our sale, but decided against them as we felt that they really didn't have any level of personal service.
However, we still got to experience their service, as the property we purchased was being sold via them.
The experience was dreadful. Our agent was forced to spend a lot of extra effort to push the deal through, in complete contrast to PurpleBricks who put in absolutely zero effort.
If we had both been with agents like PurpleBricks, I am absolutely certain that the deal would have fallen through.
So yes, sure. Save yourself some money by going with them if you must. But just make sure that there are agents up or down the chain who are willing to put in the effort.
Ultimately, this is a case of you get what you pay for.
Completed a sale with Purple bricks 3 months ago and the experience was not too bad but getting the property agreed tool a bit longer than expected can't really day weather that is Purple bricks marketing or the market was a bit flat in general. I would not give purplebricks a 5 star rating but that said they were pretty good and I didn't have to much negative to say so i think I would use them again if i needed to again in the future.
Great service, really professional local agent who cut straight to the chase and told me exactly what i needed to know without all the flannel and sugar coated terminology estate agents normally give. I sold the property through Purple bricks at a good price and saved loads in the process, so i would definitely not hesitate in using these guys again.
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