myhermes.co.uk-logo

www.myhermes.co.uk

Category : Services

All reviews (8)

rank1-logo
daz1984 (Psydro Newbie)
Published on 28/02/2019

Not a reliable service

I was really disappointed with Hermes but I should of known better. The price was extremely cheap but in this service you get what you pay for and I should of used a more reputable company and paid a little bit more.

Even covering my parcel with insurance and requesting that the parcel be signed for, it was left on my mother-in-law's front door step and ended up soaking wet. The box was also dented and looked like it had just been thrown around everywhere. I tried contacting Hermes but gave up trying to claim a refund. Each time you say something the representative comes back with terms and conditions. Hermes terms basically exclude them from any responsibility towards our parcels!

rank4-logo
stuffeys (Regular Reviewer)
Published on 26/02/2019

Not very good

I don't rate Hermes. They only seem to get it right 50% of the time. They've left my parcel with neighbours before and not told me where it was. Other times they've been spot on. Guess it depends on who the delivery person is and whether you catch the company working well on that day.

rank4-logo
winelover (Regular Reviewer)
Published on 24/02/2019

Good service

I have used this service several times and personally never had a problem. Also used for returning and found it very convenient. Staff are very pleasant and helpful so no complaints from me:-)

rank1-logo
Lucianrusu (Psydro Newbie)
Published on 15/01/2018

THIEVES

I have paid insurance and they lost the parcel. They would not pay me any money back. Not even the shipping cost. THIEVES.

rank5-logo
Rebecca_jayne91 (I Love Psydro)
Published on 07/10/2017

Great service for deliveries

If they miss you they give you the option to rearrange the delivery which is good. I work quite late and they deluvernun

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Biscuilt (Regular Reviewer)
Published on 26/09/2017

good service

Use my Hermes a lot never a problem with pick up and can book a return easy

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LouLou85 (Found My Feet)
Published on 26/09/2017

disappointed

everytime i use hermes they leave my parcel outside when im supposed to sign for my items what happens if someone takes it off my doorstep unreliable company thumbs down from me

rank5-logo
RaeRae (I Love Psydro)
Published on 22/09/2017

good service

Good service with deliveries & returns.. more so returns. Easy to book a day to have them pick up your parcel. Deliveries I’m not too keen on having someone knocking on my door at 10pm...

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