Arranged and paid for a car to be collected from Malaga airport, the car i ordered was not available and the car they offered was not the same spec so was little disappointing however i must be fair to say the time before i went they upgraded my car for free so i think i will take the rough with the smooth but could be a issue if you need a car and have a family with you and car is not correct.
Refused to let me take the car I paid for without paying for their insurance - I already had my own which they claim would be void when it wouldn't
I didn't/don't have a credit card meaning I couldn't put a charge on there to walk out without the insurance & essentially "take a risk" with the car!
Had to buy the insurance which was more than the car as I was just irritated completely by the situation & they wouldn't accept a card in anyone's name. No where does it state when ordering a car & paying that you "need" their insurance & no one else's! Biggest con artist are those in car hire!
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