Booked ahead. 4 Adults 3 kids for my grandsons birthday treat. Table all ready for us. Food and service good. Slight wait between mains and dessert only as a 2 year old can get bored if left too long but all in all a good meal. The whole cake candles and birthday singing!
The food is always good here. Something for everyone, timely prep, decent portions for price. The decor and music are always good. The staff are ALWAYS outnumbered by customers and you rarely ever get a check up on how your meal was, asked if you'd like more drinks, no staff member ever let's you know about vouchers available on the app - and when you ask about using them, they appear to have no idea how to. Also, if you are going to do the 'informal friendly' thing of sitting at our table while we order - it needs to be accompanied with fake friendly banter, and knowledge of the ordering system - otherwise it is unexplained and as though you're so slow at doing your job, you've sat for a rest!
We had excellent waiter service , he was a really friendly guy and nothing seemed too much trouble.
Just went for dessert and was disappointed. small portions and below average taste which is a shame as you expect more for the prices you have to pay.
I’ve been to frankie and Bennys before, so I knew what to expect. As I walked up to f&b I noticed they had new signage outside, it looked more modern. Once inside, we were greeted by the host, who was very friendly and gave us the choice of where to sit! He asked if we wanted traditional or the new modern. We chose a window seat, which was in the middle of both designs! I loved the look of the more modern design, and thought it will appeal to many different people and ages. The music was playing and the atmosphere was very chilled and happy. The waiter came and took our order, he was very friendly, happy and jolly! He made us feel at ease and we had a laugh and joke with him. Our food came very quickly! They have changed the design of the plates, our calzones came out on a long black slate style plate, the calzone came with a salad which was amazing!! We managed to eat all of our food! (We we’re stuffed). The waiter checked half way through to see if everything was ok and it was perfect! We asked for the bill and the waiter was very chatty and was asking us again how it was! He also asked us to fil in a questionnaire on a tablet which I was very happy to do! All in all a very pleasant happy experience at F&B. Will definitely be going back!!
Signed up for an account and went for breakfast on the all you can eat, as long as it’s the same meal. We went as a family and hadn’t been out for a breakfast before. It was great value for money, great service from the waitress when we had a problem with the mushrooms - we weren’t put off and would go again.
Hot and cold with the food but good for kids and nice atmosphere always once inside.
Just absolutely love FB fabulous food every time really lovely staff at the chesterfield branch.
Food was brilliant and the staff were so nice
overall a good experience I do recommend the breakfast menu child friendly and polite staff
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