I was due to fly to Venice from London Gatwick but received an email the day before saying my flight had been cancelled. I was given the option to change my flight with them (they offered me no other flights for the same day though) or request a refund. I requested a refund. However this has still not been processed after a week and a half. I was disappointed with this service.
Easy jet is our go to company. flights pretty much are on time compared to most others. Good app as well.
Just booked a last min holiday, site easy to use, cheap!
Travelled with easyJet to Ibiza last month. Could only check in an hour and a half before my flight. My bag didn't make it on my plane with me.Only had one person working the other end who didn't speak English with 45 families queueing up to claim. Absolute shambles.
We were supposed to fly back from Malaga for a family emergency, we got to the airport in plenty of time to find out flight was delayed for initially 1, then 3.5 hours. This was too long to wait so I had to book alternative flights. When we landed we found out we should have received compensation from Easyjet, but due to us not actually boarding we aren't entitled to anything!
I fly quite a lot but won't be using again!!!!!
I have flown twice this year with EasyJet after a 6 year break from flying. Their planes are much improved. The seats are thinner but give the air of more space. Staff are always pleasant, even the man in Pisa checking us in who looked liked he'd just had an argument before coming out managed to crack a smile!
I love that you can choose your seat now so no more fighting for seats together.
Check in is really easy to do at home and Manchester has self service hold luggage check in which was very easy to use, wish they had it in Pisa!
Straight forward pricing is great.
Cheap flight that's it get you from a - b the planes are small and the seat are leather and not comfortable . Flight I went on you was allowed to sit wherever you wanted so our party was split up . The staff are not as professional as other air lines . Like I said cheap that's it
After 8 years of not flying, booking a holiday and flying with easyJet was exceptional! My partner and I and our 5 year old son flew to Faro airport portugal in May 2017 and if was effortless checking in, boarding (fast tracking us as we had a young child) and taking off right on time. The plane was so comfortable, the air cabin crew were lovely! Our little boy slept comfortably and peacefully on the way to and from portugal.
The same has to be said for the journey home. The plane was so clean and everyone so friendly. Thank you easyJet for making giving us a fantastic start to our first holiday abroad in a long time!! Needless to say we are booking another and flying with you next year!
Would never fly with easy jet again!! Cheap prices to receive the worse service.
Give you back a broken buggy with wheels fallen off and take no responsibilities to help fix it. No worries easy jet I walk round France with a 2 wheel buggy!! Thanks !
Will NEVER be flying with them again
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