Deliveroo is good service when I order my Zizzi pizza from them they deliver so quick, the fee they charge i think is very reasonable.
Average at best.
The last few times I’ve used deliveroo I have had issues. Twice the food arrived cold, and twice they’ve forgotten a large part of the order. The customer service was a let down and we were only offered credit as compensation, meaning someone was left without their meal. Additionally, the credit received was less than the cost of the item missing. After a further complaint we secured our money back. I would recommend other services.
Brilliant service for all the chain restaurants available, like nandos and burger king. It's just a shame it lacks many independent restaurants. I would still recommend it for its convenience!
This is supposed to make life easy and for you to have it dropped to your door with zero inconvenience , well on my first ever go it was a total bodge job and i ended up spending £20 quid and got told food was delivered which i was not, contacted support to be told i have already received it, i tracked the rider up and down our road and stood outside for 20 mins then got the email to say enjoy your food. Pfff, now i am spending the remainder of my lunch calling the bank to recover my money, next time i'll just go to the food outlet and Deliveroo can do one.
Total waste of time - ordered my lunch and these clowns can't even find an address 2 roads away that covers half the street!!
Got a push saying enjoy your food and it had not arrived.
I was waiting outside and their 'support' told me they called called my phone and turned up at the address - both are total lies!
I then asked for my money back and they refused...what a wonderful company.
Deliveroo gets a regular job off me to fetch a hot salt beef dill pickle and mustard bagel, Dont even leave my office, which is terrible i know but very pleasing at the sme time. HEHE X
I live in Hove and do not have to leave my sofa for a decent bit of grub!!
Always on time and the 5/6 times I have used them the food has been hot and the same as it would have been sitting in the restaurant itself.
What a fantastic idea this is and I certainly will be a regular customer
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