Recently visited the Chesterton restaurant and the service was incredibly slow and the food was cold. The rest of my table had finished by the time I received my food.
Definitely will not be going again!!
The only good thing was my kids likes the soft play.
I recently visited your Elgin restaurant and to be completely honest I was left very unsatisfied and disappointed.
I visited for a dinner time meal (6 adults and 3 children). Was greeted at the door by a gentleman who said we could eat but would have to leave by 6.30pm at the latest. This wasn't a problem as it had only just turned 5.00pm and we would only being having one course.
We were sat in the family/children area, which smelled strongly! The table was sticky and the cutlery was dirty.
I took the children off to the play zone within the building as we waited for our meal (50minute wait!) and was left disappointed. The children aged 2, 4 and 6 were left bored quite quick due to the lack of toys, the slide wasn't even slidy, like the seated area the playzone smelled strongly of urine!
After a 50 minute wait for our meal! they finally arrived cold, half cooked and the food quality was very poor.
The staff were very unprofessional and I was very upset about how downhill Brewers Fayre has gone. I won't be returning nor recommending.
Please sort out your toilet block where the smell of urine is coming from. Thank you.
As soon as I walked in the place stank, no loo roll in loos , 2 bar staff serving very busy due to victorious festival on
Had some food which was nice
But really needs tidying up could be a nice pub
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